{"id":297,"date":"2020-05-01T10:04:52","date_gmt":"2020-05-01T10:04:52","guid":{"rendered":"https:\/\/next.brenger.nl\/en-nl\/contact-the-brenger-team\/"},"modified":"2026-01-26T10:36:38","modified_gmt":"2026-01-26T09:36:38","slug":"contact-the-brenger-team","status":"publish","type":"page","link":"https:\/\/www.brenger.nl\/en-nl\/contact-the-brenger-team\/","title":{"rendered":"Contact with Team Brenger"},"content":{"rendered":"\n<section class=\"theme-- section-space--y--none\"><div class=\"container markdown\">\n<div class=\"w-full section-space--t\"><\/div>\n\n\n<h1 class=\"wp-block-post-title\">Contact with Team Brenger<\/h1><\/div><\/section>\n\n\n\n<section class=\"theme-- section-space--y--50\"><div class=\"container markdown\">\n<h3 class=\"wp-block-heading\" id=\"h-do-you-need-help-often-the-answer-to-your-question-can-be-found-in-one-of-the-frequently-asked-questions-such-as\">Do you need help? Often, the answer to your question can be found in one of the <a href=\"https:\/\/support-customer.brenger.nl\/en-nl\/support\/home\">Frequently Asked Questions<\/a>, such as:<\/h3>\n\n\n\n<p><ul>\n<li><a href=\"https:\/\/support-customer.brenger.nl\/en\/support\/solutions\/articles\/43000683079-what-does-a-transport-cost-at-brenger-\">What are the costs for transport and how do I request a quote?<\/a><\/li>\n<li><a href=\"https:\/\/support-customer.brenger.nl\/en\/support\/solutions\/articles\/43000683072-how-do-i-know-what-time-the-courier-will-arrive-\">How do I know when the courier will arrive?<\/a><\/li>\n<li><a href=\"https:\/\/support-customer.brenger.nl\/en\/support\/solutions\/articles\/43000683088-can-i-arrange-the-payment-for-the-marktplaats-purchase-via-brenger-\">Can I arrange payment for the Marktplaats purchase through Brenger as well?<\/a><\/li>\n<\/ul><\/p>\n\n\n\n<p><a class=\"btn btn--solid\" href=\"https:\/\/support-customer.brenger.nl\/en\/support\/home\">View all FAQ&#8217;s<\/a><\/p>\n<\/div><\/section>\n\n\n\n<section class=\"theme--white section-space--y--50\"><div class=\"container markdown\">\n<h3 class=\"wp-block-heading\" id=\"h-email\">Email<\/h3>\n\n\n\n<p>For general questions or complaints, please send an email to <a href=\"mailto:info@brenger.nl\">info@brenger.nl<\/a>. We will respond to your inquiry within 24 hours.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-chat\">Chat<\/h3>\n\n\n\n<p>Our chatbot Sprinter is available 24\/7. The chat is the quickest way to get your questions answered. Still need assistance? During our business hours, you can be connected to one of our colleagues. <a href=\"https:\/\/www.brenger.nl\/nl\/?chat-open=true\">Open the chat.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-phone\">Phone<\/h3>\n\n\n\n<p>Urgent question about your transport? Keep your Brenger ID ready and call us. he phone number will appear on your tracking page at 08:00, the day before your transport.<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"theme--white section-space--y--25\"><div class=\"container markdown\">        <div class=\"section-space--y--25 markdown w-full\">\n            <table cellpadding=\"1\" cellspacing=\"1\" width=\"100%\" style=\"max-width: 480px\">\n                <thead>\n                    <tr>\n                        <td colspan=\"2\">Business hours<\/td>\n                    <\/tr>\n                <\/thead>\n                <tbody>\n                    <tr>\n                        <td style=\"width:200px\">Monday:<\/td>\n                        <td>08:00 &#8211; 19:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Tuesday:<\/td>\n                        <td>08:00 &#8211; 19:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Wednesday:<\/td>\n                        <td>08:00 &#8211; 19:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Thursday:<\/td>\n                        <td>08:00 &#8211; 19:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Friday:<\/td>\n                        <td>08:00 &#8211; 19:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Saturday:<\/td>\n                        <td>09:00 &#8211; 18:00<\/td>\n                    <\/tr>\n                    <tr>\n                        <td>Sunday:<\/td>\n                        <td>Closed<\/td>\n                    <\/tr>\n                <\/tbody>\n            <\/table>\n            <p>We are less available during public holidays<\/p>\n        <\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","inline_featured_image":false,"footnotes":""},"class_list":["post-297","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact with Team Brenger<\/title>\n<meta name=\"description\" content=\"Our customer care team is more than happy to answer all your 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